Norton's Crime War, Webroot or Trusteer Rapport are often the reason why Camtasia cannot capture screen, but most of these programs have a white list that prevents them from intervening with the recorder.
CAMTASIA SCREEN RECORDER 2019 SOFTWARE
What happens is that a security software blocks the recorder's screen capture feature and the final result is that the users cannot see the footage they've created. Hardware Acceleration settings may not be the only reason for the black screen error since some antivirus or security programs can also cause this problem.
Run Camtasia 9 again and start a new recording session to check if the software is now running properly. Click OK to confirm the changes you made and then close the program. You can fix the Black Screen Error from Camtasia 9's Video Editor and to do so, go to Edit > Properties > Advanced and select from the Hardware Acceleration drop-down menu 'Use Software-Only Mode' option. This will solve the issue in Windows XP, but for Windows 7,8, and 10 you need to change the Hardware Acceleration setting to Use Software Only. After you've completed this action, restart the software and start a new recording session.
Select Properties > Settings > Advanced > Troubleshoot and set the Hardware Acceleration to None. To resolve the black screen issue during the screen capturing session issue, close Camtasia and right-click on the desktop. Rest assured that nothing is wrong with your videos since the problem is caused by the Hardware Acceleration System-Wide setting. The issue occurs during the screen capturing process or when videos are imported into Camtasia Video Editor and placed on the timeline, but once the file is played the editor's screen doesn't play video or the sound. Fixing Black Screen Error in CamtasiaĪlthough it may be a little frustrating, solving the black screen error in Camtasia 9 is not very difficult. Here is how you can solve the black screen error with just a few clicks. At times, antivirus software may be the reason why Camtasia displays black screens instead of your videos.
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If you would like to install Camtasia 8 or Camtasia 9, you will need some of the latest versions of the Windows operating system to be able to exploit the full potential of this screen recording software.
The black screen issue is often related to a simple setting that isn't adjusted properly, which is the reason why users must make sure that everything is functioning properly before starting a recording session.
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